AI Receptionist for Plumbers.
Plumbers, HVAC, electricians, roofing, landscaping. Each page below shows how ATB Agency answers every call, books the job, and follows up by text, built around the way your customers actually call you.
Why Plumbers Lose Jobs to Voicemail
Plumbing calls are time-critical and detail-heavy. When you are elbow-deep in a job, the call that rings out is usually the one with water on the floor.
The missed-call cost
- Water is everywhere and callers cannot explain the problem calmly. The details that matter, where the leak is and whether the water is off, get missed when you answer from a crawl space.
- Emergency calls at night hit voicemail, and by morning the homeowner has already hired whoever answered first.
- You quote water heater jobs from memory, so two callers in the same week get two different prices.
How the AI handles it
- Triages by problem type: burst pipe, no hot water, drain backup, or routine install. Emergencies get booked immediately with the address captured up front.
- Collects the service address, the symptoms, and whether the water is shut off, then texts you the full summary the moment the call ends.
- Books the visit into your calendar with the right slot for the job type and sends the customer a confirmation with your arrival window.
What changes
- Every emergency call answered in seconds, day and night, instead of rolling to voicemail.
- Complete job details in your inbox: address, problem, urgency. No second call needed.
- A calendar that fills itself, with confirmations and reminders going out automatically.
The result: fewer lost emergency jobs, faster booking, and no more quoting from memory. Set your rules once, service zone, pricing tiers, emergency surcharge, and your AI receptionist handles every call that comes in.
One Price. Your Trade Included.
Every plan includes the AI phone agent, website chat, SMS automation, booking, and payments. Pick by call volume, not by trade.
- Everything included: AI phone agent, chat, SMS, booking, payments
- 100 SMS messages per month
- Month to month. Cancel anytime.
- Everything included: AI phone agent, chat, SMS, booking, payments
- 250 SMS messages per month
- Month to month. Cancel anytime.
Premium includes more contacts and more SMS per month. Everything else is identical: same 24/7 AI answering, same booking, same workflows. Start on Starter, upgrade when your call volume grows.
Questions Plumbers Owners Ask First
Can the AI tell an emergency from a routine call?
Yes. You set the rules for which problems count as emergencies and what happens to each. Emergencies get booked or escalated to your cell. Routine calls get scheduled.
What if a customer asks about pricing?
It quotes your published rates and ranges. Anything outside your service menu gets escalated to you with a message, never a made-up price.
Will it capture the service address correctly?
It asks for the address, repeats it back to confirm, and saves it with the booking so you have it before you roll the truck.
Does it handle after-hours calls?
Yes, 24/7. Nights, weekends, holidays. You decide which calls ring your cell and which get booked for the morning.
Do I need a new phone number?
No. Keep your number and forward calls to your AI receptionist. Setup is included in every plan.
Hear Your Trade's AI Receptionist Answer a Real Call.
Free demo. No commitment. Bring your toughest call scenario and listen to how it handles it.