AI Receptionist for HVAC.
Plumbers, HVAC, electricians, roofing, landscaping. Each page below shows how ATB Agency answers every call, books the job, and follows up by text, built around the way your customers actually call you.
Why HVAC Companies Lose Peak Season
The first hot day triples your call volume. Without help on the phone, the day that should be your best week of revenue becomes a queue of missed calls.
The missed-call cost
- Peak season floods you with calls while your best tech is elbow-deep in an AC unit. Every call that rings out is a competitor's booking.
- No-cool emergencies and $89 tune-up specials need completely different handling, but both callers hear the same busy tone.
- Maintenance agreements go unsold because you never have a free hour to call the customers who would buy one.
How the AI handles it
- Triages by urgency: no cooling, weak airflow, strange noise, or routine maintenance. Emergencies book the first available slot, tune-ups fill the gaps.
- Captures system age and details on the call so your tech arrives knowing the equipment before opening the panel.
- Fills off-peak weeks automatically: maintenance-agreement customers get offered tune-up windows before the rush starts.
What changes
- Zero peak-season calls lost to voicemail, no matter how many techs are on jobs.
- Techs arrive with equipment details instead of guessing on the doorstep.
- Maintenance agreements sold on autopilot, filling slow weeks before the season hits.
The result: a full calendar in season and steady work in the off-season, without hiring an extra dispatcher. Set your emergency rules, service areas, and agreement pricing once, and your AI receptionist runs the phone.
One Price. Your Trade Included.
Every plan includes the AI phone agent, website chat, SMS automation, booking, and payments. Pick by call volume, not by trade.
- Everything included: AI phone agent, chat, SMS, booking, payments
- 100 SMS messages per month
- Month to month. Cancel anytime.
- Everything included: AI phone agent, chat, SMS, booking, payments
- 250 SMS messages per month
- Month to month. Cancel anytime.
Premium includes more contacts and more SMS per month. Everything else is identical: same 24/7 AI answering, same booking, same workflows. Start on Starter, upgrade when your call volume grows.
Questions HVAC Owners Ask First
Can it prioritize emergency calls?
Yes. No-cooling calls get the first available slot or escalate to your on-call tech. Routine work schedules into open windows.
Will it sell maintenance agreements?
It offers your maintenance plan to eligible customers after service calls and during slow weeks. You set the offer, it makes it.
Can it handle seasonal surges?
It answers unlimited simultaneous calls, so a heat wave never produces a busy signal. No hold music, no queue.
Does it ask about equipment details?
It collects system type, age, and model when you want it collected, so your tech shows up prepared.
Does it replace my scheduling software?
No. It books into the ATB Agency calendar and sends SMS confirmations automatically. Your existing tools stay where they are.
Hear Your Trade's AI Receptionist Answer a Real Call.
Free demo. No commitment. Bring your toughest call scenario and listen to how it handles it.